MediCard Philippines Inc. Customer Management Assistant (Temporary WFH)

Customer Management Assistant (Temporary WFH)

MediCard Philippines Inc.

₱15-20K[Mensual]

Remoto1-3 años de experienciaBaceleroTiempo completo

Detalles remotos

Abrir país：Filipinas

Requisitos de idioma：Inglés | Tagalo

Este trabajo remoto está abierto a candidatos en países específicos. Por favor, confirme si desea continuar a pesar de las posibles restricciones de ubicación

Descripción del trabajo

Handles telephone inquiries and provides corresponding assistance promptly.
Prepares the patient Information sheets of phone-in reports of hospital admissions.
Coordinates with the Underwriting Department and the Revenue Management Department to verify the membership and payment status of members who are availing their benefits whether in-patient or out-patient basis.
Receives and logs customer complaints using the specified form and tries to deliver solutions/actions to these complaints.
Assist internal customers to their various concerns.
Willing to work in Alabang

Graduate of any 4- year course preferably any medical-related course.
Knowledgeable in customer assistance, call center handling.
Above average communication skills.
must be FLUENT in AT LEAST ONE of the following: Cebuano, Ilocano, or Kapampangan

Servicio al clienteCentro de LlamadasExcelentes habilidades de comunicación