Description

The Role

• Analysis and interpretation of licencing requirements
• Finding Solutions to complex and bespoke liceencing requests
• Assist clients on queries relating to software licencing, billing and contract renewals
• Processing new sales and trials in accordance with the clients
  
  

Software License Agreement

including dispatch of software licences and

processing of invoices

• Drafting quotations for new and additional licence requests
• Assist with client queries with the Senior Coordinator
  
  

Qualifications

The Requirements

• Proven track record of handling complex queries and tasks in a pressurised environment
• Excellent attention to detail with the ability to accurately review the quality of own output.
• Excellent customer service skills with experience of dealing with corporate clients and individuals at all levels
• Exceptional client relationship skills: ability to develop strong relationships quickly and maximize resources effectively to achieve goals
• Experience in interpreting legal contracts
• Experience understanding and working with financials and invoices
• Flexible with a ‘can do’ attitude with the determination to solve problems and seek solutions
  
  

Strong verbal and written communication skills.

• Proven administration and organisational skills with the ability work on own initiative, juggle tasks and prioritise work.
• Preferred IT skills with an aptitude for easily learning new IT systems and computer skills.
• An eye for detail and excellence
• Proven to be an effective team member to contribute to their own team as well as other parts of the business.
  
  

WTW is an Equal Opportunity Employer

Please refer to job description.