8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.

We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.

As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.

Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.

Key Responsibilities

Internal Audits:

• Plan, execute, and lead internal audits of financial and operational processes to assess risks and control effectiveness.
• Evaluate the efficiency and effectiveness of business processes, identifying areas for improvement.
• Prepare audit reports, summarizing findings and recommendations for process enhancements.
• Collaborate with business units and cross-functional teams to implement corrective actions and track remediation progress.
• Assist in fraud investigations, special projects, and advisory engagements as needed.
  
  

SOX Compliance

• Lead and perform SOX 404 testing of key controls over financial reporting.
• Assist in risk assessment and scoping of SOX controls, ensuring compliance with regulatory requirements.
• Work closely with process owners to review control design and operating effectiveness.
• Identify and report control deficiencies, working with management to implement remediation plans.
• Maintain documentation of SOX testing results and provide updates to leadership.
  
  

Risk Management & Process Improvement

• Assist in developing and maintaining the organization’s risk-based audit plan.
• Identify potential fraud risks and perform related investigative procedures as needed.
• Provide recommendations to strengthen internal controls and improve business processes.
• Support special projects and ad hoc audits as requested by management.
  
  

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• At least 5+ years of experience in internal auditing, external auditing, risk management or SOX compliance.
• Professional certification such as CPA, CIA, CISA or CFE (preferred or in progress).
• Strong knowledge of SOX 404 compliance (IFRS), COSO framework, Internal Audit and risk assessment methodologies.
• Experience working with ERP systems, audit software, and data analytics tools.
• Excellent analytical, problem-solving, and communication skills.
• Strong written and verbal communication skills, with the ability to present findings to senior leadership.
• Ability to work independently and as part of a team, managing multiple priorities.
  
  

Why Join Us?

• Opportunity to work in a dynamic, fast-paced environment with a focus on innovation and continuous improvement.
• Competitive salary, comprehensive benefits, and career development opportunities.
• Collaborative culture with leadership support for professional growth.
  
  

If you are an experienced auditor with expertise in SOX testing and internal controls, we encourage you to apply and become a key player in strengthening our organization’s governance and compliance efforts.

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.

View the Participant Poster in English and Español.

View the Right to Work Poster in English and Español.

We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at [email protected] (Include “Reasonable Accommodation” in the subject line)

Our Job Applicant Privacy Notice can be found here.

Please refer to job description.